Please note: you will only be able to update your payment details if you currently have an active order for the Goodlord Bills Included package. Please head to https://www.helloacasa.com/ and select the “sign in” icon to the top right of the page. Once you’re signed in you will be redirected […]
Completing An Order
Please ensure that you are using your browser to complete your order – not the app. On your browser head to https://www.helloacasa.com/ and enter your post code to begin. Tell us about your property by filling in the requested details. Review the quote for your property. If you are happy […]
What is the contract length for the Goodlord Bills Included package?
The contract length is 12 months and your package will be renewed automatically at the end of 12 months unless cancelled. If you do require a shorter contract, please do get in touch and we may be able to offer a shorter contract for you (minimum length is 6 months).
When does my Goodlord Bills Included package start?
You should not setup services with another supplier, and should only pay Goodlord for services included in your package. Water Water is supplied through Goodlord from the tenancy start date – you should not set up your water services with another supplier, and should only pay Goodlord for these services […]