Finances tight? Don’t worry we are here for you.
We understand situations can change. If you are unable to make a payment, please speak to our dedicated support team. They are on hand to give you guidance and to find you the best option for payment.
We will look at affordable solutions to get you back on track, so you might be asked some further questions. Please don’t worry, this is to get a better understanding of your situation so we can help you further.
Things you might be asked:
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Have you already missed any payments?
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Do you think your changed financial situation is long term?
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What is your income and expenditure? (This is to review your affordability for a payment plan agreement)
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Have you received financial advice from other sources?
Either call us on 020 4579 1242 or email support@heyacasa.com
Remember: We’re all human and we’re here to help!